Warranty

Valencia Sofas combines the best of both worlds, style and comfort, providing industry leading warranty up-to 1 year. You can stay worry free and immerse yourself into the comfort of our seats. To help us assess the issue, please send photographs of the product from various angles and distances. If you still have the boxes, please send along some photos as well if there’s a chance the product was damaged during transport. 

Our manufacturer’s warranty covers defects in materials and workmanship for one year from the products’ date of delivery. If you experience issues with your Valencia Sofa, please let our team know. We will organize replacement parts and repair.

Please note that our warranties are non-transferable, and cannot be extended to re-sold items. Warranties are only valid when products are used for their intended purpose and exhibit normal use. Defects or damage resulting from negligence, misuse, accidents, abnormal use, modifications, or commercial purposes will not be covered by Valencia Sofas warranty.

Download Warranty Guide